| c | |||||
| 1 | |||||
| Period of reference in report | 1 |
| |||
| Name of rapporteur | 2 |
| |||
| Person responsible for report | 3 |
| |||
| No. of complaints received in reporting period | 4 |
| |||
| No. of complaints dealt with in reporting period | 5 |
| |||
| No. of enquiries received in reporting period | 6 |
| |||
| No. of enquiries dealt with in reporting period | 7 |
| |||