| Current | Previous | ||
| Premiums received | |||
| Other receipts from policyholders | |||
| Receipts of customers | |||
| Reinsurance premiums paid | |||
| Interest, dividends and rent received | |||
| Damages and benefits paid | |||
| Damages and benefits received from reinsurers | |||
| Profit sharing and discount paid | |||
| Acquisition costs paid | |||
| Other operating expenses paid | |||
| Commissions and profit-sharing received from reinsurers | |||
| Interest and other investment expenses paid | |||
| Received other technical income | |||
| Paid other technical expenses | |||
| Balance other technical income and expenses | |||
| Received other income | |||
| Paid other expenses | |||
| Other income and expenses | |||
| Income tax received (from operating activities) | |||
| Income tax paid (from operating activities) | |||
| Net result after tax | |||
| Increase technical provisions own account | |||
| Increase (decrease) in provisions | |||
| Amortisation of acquisition costs | |||
| Amortisation of interest rates discounts | |||
| Depreciation of operating assets | |||
| Movement current debts | |||
| Deferred acquisition costs (classified as operating activities) | |||
| Granted interest rates discounts | |||
| Decrease (increase) in receivables | |||
| Other cash flows (from operating activities) | |||
| Cash flows from (used in) operations | |||
| Interest received (from operating activities) | |||
| Dividends received (from operating activities) | |||
| Interest paid (from operating activities) | |||
| Dividends paid (from operating activities) | |||
| Cash flows from (used in) operating activities | |||
| Proceeds of sales of investments in group companies and participating interests | |||
| Proceeds of sales of land and buildings and of shares | |||
| Proceeds of sales of other investments | |||
| Proceeds from sales of property, plant and equipment | |||
| Disposals, redemptions and divestitures (classified as investing activities) | |||
| Purchase of investments in group companies and participating interests | |||
| Purchase of investments in land and buildings and in shares | |||
| Purchase of other investments | |||
| Purchase of property, plant and equipment | |||
| Additions and acquisitions (classified as investing activities) | |||
| Movements investments for the risk of policyholders | |||
| Other cash flows from (used in) investment activities | |||
| Cash flows from (used in) investing activities | |||
| Proceeds from issuing shares | |||
| Movement of treasury shares | |||
| Movement non-current borrowings | |||
| Movement in deposits of reinsurers | |||
| Movement current borrowings | |||
| Dividends paid from financing activities | |||
| Other cash flows from financing activities | |||
| Cash flows from (used in) financing activities | |||
| Net cash flows | |||
| Effect of exchange rate changes on cash and cash equivalents | |||
| Increase (decrease) in cash and cash equivalents | |||
| Cash and cash equivalents (cash flow) | |||
| Cash and cash equivalents (cash flow) | |||