| Operational expenses | ||
| Accommodation costs | ||
| Maintenance other tangible fixed assets exploitation machine costs | ||
| Sales related expenses | ||
| Costs of cars | ||
| Costs of other means of transport | ||
| Office related expenses | ||
| Organisational costs | ||
| Assurance costs | ||
| Auditors fees and advisory costs | ||
| Administrative costs | ||
| Office costs | ||
| Costs accumulating funds | ||
| Standing rights and life annuities | ||
| Donation and release reserves | ||
| Donation and release provisions | ||
| Other undefined expenses | ||
| General costs | ||
| Costs recharged | ||