| E-banking channels | of which: | Teller at branch | Total | ||||
| Website | Application | Self-service stands (ATMs) | |||||
| 1 | 2 | 3 | 4 | 5 | 6 | ||
| Identified entry | |||||||
| Customers up to age 25 | 1 | ||||||
| Customers ages 26-50 | 2 | ||||||
| Customers ages 51-70 | 3 | ||||||
| Customers ages 71 and older | 4 | ||||||
| Number of activities | |||||||
| Customers up to age 25 | 5 | ||||||
| Customers ages 26-50 | 6 | ||||||
| Customers ages 51-70 | 7 | ||||||
| Customers ages 71 and older | 8 | ||||||
| Total number of activities | 9 | ||||||
| of which: | |||||||
| Transfers and payments | 10 | ||||||
| Checks | |||||||
| Depositing checks | 11 | ||||||
| Ordering checkbooks | 12 | ||||||
| Submitting a loan request | 13 | ||||||
| Deposit/withdrawal of deposit | 14 | ||||||
| Purchase/sale of securities | 15 | ||||||
| Activate payment card, recover/change PIN code | 16 | ||||||
| Forex transfer | 17 | ||||||